Privacy Policy – Loros Exóticos Baltimore

At Loros Exóticos Baltimore, we are committed to protecting your privacy and ensuring the security of the personal information you provide to us. This Privacy Policy outlines how we collect, use, protect, and manage your information, specifically regarding phone numbers and SMS or WhatsApp communications. We comply with all applicable local and federal data protection laws, including the California Consumer Privacy Act (CCPA).

1. Information We Collect

We collect the following personal information from our users:

• Full name (first and last name)

• Email address

• Phone number

• Location area

This information is collected for the purpose of communicating with you regarding our products, promotions, and services related to the sale of exotic birds, food, and accessories.

The information collected is used solely to communicate with you directly. We do not sell or share your personal information with external parties for marketing or any other purposes.

2. How We Use Your Information

The information collected by Loros Exóticos Baltimore may be used for the following purposes:

• To send you promotional offers or special product announcements

• To remind you of upcoming events or availability updates

• To provide customer support and follow-ups related to your inquiries

Message frequency may vary depending on the nature of the communication. Standard message and data rates may apply depending on your carrier or service provider.

We do not share your phone number, personal data, or messaging consent with any third parties or affiliates for marketing or promotional purposes.

3. Data Protection

We take your data security seriously. Loros Exóticos Baltimore implements appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include secure data handling systems, limited access to customer data, and encrypted transmissions when applicable.

4. User Rights

As a user, you have the following rights regarding your personal data:

• Right to Access – You may request details of the personal information we hold about you.

• Right to Rectification – You may request corrections to inaccurate or incomplete information.

• Right to Deletion – You may request that we delete your personal information.

• Right to Restriction – You may request that we limit the use of your data.

• Right to Data Portability – You may request a copy of your information in a commonly used format.

To exercise any of these rights, please contact us using the details below.

5. Opt-In and Opt-Out

By providing your phone number and checking the consent box on our forms, you are opting in to receive communications from Loros Exóticos Baltimore via SMS or WhatsApp. These messages may include product updates, reminders, or promotions. You may opt out at any time by replying “STOP” to our messages.

To stop receiving promotional emails, click the "unsubscribe" link in any of our communications.

6. Data Sharing and Marketing Consent

We respect your privacy. Loros Exóticos Baltimore does not sell or share SMS consent data or any personal information to third parties for marketing purposes. Your data is used strictly for business communications related to our services and products, and only as described in this policy.

7. Contact Information

If you have any questions, concerns, or requests regarding your privacy or the handling of your personal information, please contact us at:

Email: lorosexoticosbaltimore@gmail.com
Phone: (443) 891-9436

8. Policy Updates

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be communicated via email or published on our website. We encourage you to review this policy regularly to stay informed about how your information is protected.